Important Messages:

Currently benefits lookup is unavailable on this site. We do not know when the benefit lookup feature will be available again.
The MyBenefits site can still be utilized to enter a new application or to view a list of previously submitted applications. We will update the site when the benefits lookup is once again available. Please call the Benefits Service Center to find out what your current benefits are on 800- 479-6151. We apologize for the inconvenience.

Skip Navigation Links > Request a Hearing / Fair Hearing


You may ask for a fair hearing when your claim for assistance, benefits, or services is denied in whole or in part, or not responded to with reasonable promptness by contacting the ESD Benefits Service Center or writing to the ESD Deputy Commissioner (3 V.S.A. §3091). For health care program actions that, for example, deny, limit, reduce, or end a service or deny a request to go outside the provider network, you may also request an appeal in addition to or in place of a fair hearing. If you have a complaint, for example, about the quality of the health care service or the behavior of staff for matters not related to a health care program action, you may be able to file a grievance. For more information on any of these choices, call the benefit service center at 1-800-479-6151.


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